Categories
Ranting

Oh motherboard, bad Geek Squad


Why did we make electronics so fragile? I was setting up my work computer to work as a DVR via windows media center. As I was plugging in the tv tuner card, I got a shock on my finger, a very small one mind you but a shock none the less meaning I had generated electricity from my leg hair rubbing the carpet plus dry air, and bam two seconds later my computer shuts itself off… and smells funny. Now I’ve had computers shut off before and that’s never a problem but when a computer starts smelling like a toaster… THAT’S NEVER GOOD! So a day and plenty of anger later I’ve pulled what important files I could remember off the HD and sent it off to HP for a manufacturers warranty replacement of the mother board, which brings me to the ranting part…

Upon my trial and error test and deciding finally that I should take it to the Geek squad to confirm that I was right. Upon getting to the Geek Squad I was greeted with no smile, no love, and a guy who said yeah it’s probably your motherboard, or your processor. I said you sell motherboards? No he said comp usa does. So off to Comp USA, there I found Adam, happy and not wearing a geek uniform. He told me it would be silly for it to be the processor (whew, big price diff between board and cpu) and then he said hey is it under warranty.. I said huh? He scanned a number and five seconds later he told me they would fix it for free, only problem is it would have to be there a week and it might have to have the HD wiped clean… well thank you nerd squad, you were much much more helpful than the Geek Squad!